Frequently Asked Questions

Yes—we welcome new patients! Please request an appointment through our contact form or call us at (828) 681-8888, and our team will confirm the best time for your visit.

Yes, we accept most dental insurance plans. We'll help you understand your benefits and estimate out-of-pocket costs before treatment. Insurance benefits vary by plan, even within the same provider, so we'll review your specific coverage with you. Learn more on our insurance page.

We offer several options to make care more manageable. Our Kleer membership plan provides an alternative for patients without traditional insurance, and we also offer financing options. We can discuss payment plans and help you find a solution that fits your budget. Visit our financing and membership pages to learn more.

Filling out patient forms ahead of time helps you get started faster. You can download and complete them before your appointment. Bring your insurance card (if applicable), a list of current medications, and any relevant dental records. Arrive a few minutes early to allow time for check-in.

Please bring your insurance card (if you have dental insurance), a list of current medications and medical conditions, any relevant dental records or X-rays from previous dentists, and a form of identification. If you've filled out patient forms in advance, bring those as well.

Most patients benefit from routine visits every six months, but the best interval depends on your gum health, history, and risk factors. Some patients may need more frequent visits, while others may be fine with annual checkups. We'll recommend a schedule that fits your individual needs.

Yes! We're a family-friendly practice that welcomes patients of all ages, including children. Our team is experienced in working with young patients and creating a comfortable, positive dental experience. We can help establish good oral health habits early and address any concerns specific to pediatric dentistry.

We offer comprehensive dental care including preventive care and cleanings, cosmetic dentistry (teeth whitening, veneers, bonding), dental implants, orthodontics (clear aligners), periodontal therapy, restorative dentistry (crowns, bridges, fillings, root canals), and emergency dental care. We also use advanced technology including digital X-rays and 3D imaging. Explore our services page to learn more about each category.

Yes, we provide emergency dental services. If you have a dental emergency, please call us at (828) 681-8888 as soon as possible. We'll work to see you promptly and address your urgent dental needs.

We understand dental anxiety is common, and we're committed to making your visit as comfortable as possible. We offer nitrous oxide (laughing gas) sedation for patients who need extra comfort during treatment. Our team takes time to explain procedures, answer questions, and work at your pace. Let us know about your concerns so we can tailor your experience.

You can schedule an appointment by calling us at (828) 681-8888 or by using our online appointment request form on the contact page. Our scheduling coordinator will contact you to confirm your appointment time. Please note: do not use the online form to cancel or change an existing appointment—call us directly for that.

We understand that sometimes appointments need to be rescheduled. Please call us at (828) 681-8888 as soon as possible if you need to cancel or reschedule your appointment. This allows us to offer your time slot to another patient who may need care.

Yes, we offer financing options and can discuss payment plans to help make treatment more manageable. We also accept the Kleer membership plan as an alternative to traditional insurance. During your consultation, we'll review treatment costs and work with you to find a payment solution that fits your budget.

We use advanced diagnostic tools including digital X-rays (which reduce radiation exposure), 3D cone beam imaging for precise treatment planning, and intraoral cameras that let you see what we see. This technology helps us provide more accurate diagnoses and comfortable care.

Appointment length varies depending on the type of visit. A routine cleaning and checkup typically takes about 60 minutes. More complex procedures may take longer. When you schedule your appointment, our team will give you an estimate of how long your visit will take.

We're located in Fletcher, NC, and serve patients throughout Western North Carolina including Asheville, Hendersonville, Arden, Mills River, and surrounding communities. Visit our areas we serve page to see the full list of communities we welcome.

Absolutely. We welcome patients seeking second opinions. We'll review your case, discuss treatment options, and provide our professional assessment. There's no obligation to proceed with treatment—we're here to help you make informed decisions about your dental care.

We combine advanced technology with a conservative, patient-first approach. Our experienced doctors are committed to continuing education, and we take time to understand your goals, concerns, and budget. We create personalized treatment plans and prioritize your comfort throughout every visit. Our family-friendly practice welcomes patients of all ages.

You can pay your bill online through our patient portal, by phone at (828) 681-8888, or in person at our office. We accept cash, checks, and major credit cards. Visit our pay bill page for more information about payment options.

You're not alone—many people haven't visited the dentist in some time. We'll meet you where you are, keep things judgment-free, and focus on creating a comfortable plan to get you back on track. We'll start with a comprehensive exam to assess your current oral health and discuss next steps.